The Art of Cookie Care
Every batch is baked to order and shipped express. Learn how to care for your keepsake tins and revive the molten chocolate centers.
Warmth restores the aroma
To fully release the hazelnut notes of our thirty-six hour cold cured dough, warm your cookies in a preheated oven at 300°F (150°C) for just three minutes.
This softens the single-origin chocolate pools and restores the fresh-baked aroma of cultured butter throughout your kitchen.
Your questions, answered
Find comprehensive details regarding our express shipping timelines, hand-wrapped gift hampers, and tips for preserving the exquisite texture of our single-origin chocolate.
How are the cookies shipped?
Can I customize the tins?
We ship all orders via express courier in temperature-controlled packaging to ensure they arrive in pristine, oven-fresh condition.
Yes. We offer custom corporate branding and bespoke ribbon wrapping for our signature brass-finished keepsake tins on orders of twenty or more.
How long do they stay fresh?
What is your return policy?
Our cookies remain perfectly fresh for up to seven days in their sealed heavy-gauge tins, or can be frozen for up to one month.
As our baked goods are handcrafted to order, we cannot accept returns. However, if your order arrives damaged, please contact us immediately.
Need further assistance?
Our concierge team is dedicated to assisting you with bespoke corporate gifting inquiries, custom hamper arrangements, or immediate delivery support.